El Hotel - LASALA PLAZA HOTEL

The Hotel

BEST PRICE GUARANTEED
FREE CANCELLATION 48H
FREE LATE CHECK-OUT (SUBJECT TO AVAILABILITY)
BEST PRICE GUARANTEED
FREE CANCELLATION 48H
FREE LATE CHECK-OUT (SUBJECT TO AVAILABILITY)
BEST PRICE GUARANTEED
FREE CANCELLATION 48H
FREE LATE CHECK-OUT (SUBJECT TO AVAILABILITY)

ROOFTOP BY LASALA PLAZA

A terrace with panoramic views of La Concha, the port and the entire city. A place where you can enjoy yourself in silence, day or night.

Open only during the summer season, with exclusive access for those over 18 years of age.

EVERYTHING AT YOUR DISPOSAL

Every detail of our services is designed to enhance your stay in Donostia.


  • Valet parking service

  • E-bike rental

  • Private transfer

  • Essentials from our partners
Lasala Plaza Hotel Lobby Bar

Lobby Bar

A new space to pause time

Natural light, noble materials, and a serene atmosphere welcome travelers from the very first moment. In the morning, the aroma of freshly ground coffee sets the tone for an à la carte breakfast. In the afternoon, the offering becomes more relaxed yet equally refined: pintxos, local products, and carefully crafted drinks.

A quiet retreat in the heart of the city, where guests can take their time, embraced by the sea and the calm.

GUEST EXPERIENCE

GYM

A gym equipped with the latest technology to help you maintain your wellness routine during your stay.

The art of self-care is part of the art of traveling.

Open every day from 8:00 a.m. to 9:00 p.m.

FAQ > The Hotel

We’ll help you prepare your stay at our hotel

I’m travelling with children. Are minors allowed at the hotel?

No, Hotel Lasala Plaza is an adults-only hotel. We only accommodate guests over 18 years old to ensure an atmosphere of maximum relaxation and sophistication throughout the hotel, including the common areas, rooftop and pool area. Discover our hotel’s philosophy.

What type of breakfast is served at the hotel and what time is it available?

We serve an à la carte breakfast from 7:00 am to 11:00 am every day. It includes a carefully selected range of hot and cold dishes, freshly prepared to order using local and seasonal products. Discover our breakfast selection.

I want to work out during my stay. Do you have a gym?

Yes, it is open every day from 8:00 am to 9:00 pm. It is equipped with the latest technology, including cardio machines (treadmills and ellipticals) with connectivity, free weights and a stretching area, accessible with your room key.

Can I cancel my reservation free of charge?

Yes, when booking on our official website, you have free cancellation up to 48 hours before your arrival during the low season, from January to March and from November to December, and 72 hours during the high season, from April to October. After this period, the conditions of the booked rate apply. Discover our hotel.

What payment methods are accepted?

We accept all major credit and debit cards (Visa, Mastercard, American Express) both for online bookings and at the hotel. Contact reception if you have any questions.

Why should I book on the official website instead of another platform?

Because only on lasalaplazahotel.com do you get the best price guaranteed, a better cancellation policy and free late check-out subject to availability, benefits that are not available through other channels such as Booking or Expedia.

What time are check-in and check-out?

Check-in is from 3:00 pm and check-out is until 12:00 pm. Depending on availability, both check-in and check-out times may be adjusted. We also offer free luggage storage.

My flight arrives very early in San Sebastián. Can I leave my luggage before check-in?

Yes, we offer free luggage storage. Our official check-in time is from 3:00 pm, but we’ll store your luggage so you can start enjoying the city. If your room is ready earlier, we’ll give you access immediately.

My flight leaves at night. What options do I have for my luggage on the day of departure?

After checking out at 12:00 pm, you can leave your luggage in our free luggage storage for as long as you need. We also offer late check-out subject to availability and an additional charge. Contact reception to check late check-out availability.

Does the hotel offer massage or wellness services?

We do not have our own spa, but our Guest Experience team can arrange appointments for treatments and massages at some of the most exclusive wellness centres in San Sebastián, located less than a 10-minute walk from the hotel. Contact our team to arrange your wellness experience.

Is there a hairdressing or barber service at the hotel or nearby?

We do not offer this service at the hotel, but we can help you find the best nearby salons. There are high-quality hair salons and barbershops in central San Sebastián, just 5 to 10 minutes’ walk from our door.

Does the hotel organise excursions, boat tours or visits to Txakoli wineries?

Yes, we arrange all kinds of tailor-made excursions and activities. We can book a private tour of Txakoli wineries, excursions to the villages along the French coast or boat trips around La Concha Bay during the summer months. We recommend requesting these services before your arrival. Contact us to plan your excursions.

Is smoking allowed in the hotel?

Lasala Plaza Hotel is a smoke-free establishment in all indoor areas, including the rooms. The rooftop does have a designated smoking area.

Mapa Lasala Plaza Hotel

Lasala Plaza Hotel

Plaza Lasala, 2
20003 Donostia – San Sebastián
info@LasalaPlazaHotel.com T. +34 943 547 000

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